PRIVACY POLICY

1. Introduction

At Dimitra Travels, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, inquire about our travel services, or book a retreat or custom travel experience.
 

By using our site, you agree to the collection and use of information in accordance with this policy.

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2. Information We Collect

We collect personal information directly from you when you:

• Inquire about a trip or retreat

• Sign up for our newsletter

• Fill out a contact or booking form

• Participate in a survey or promotion

• Customize or book a travel experience
   

This may include:

• Name, email, phone number

• Travel preferences and interests

• Trip-related information (dates, destinations, room type)

• Optional details (e.g., dietary needs, health concerns, passport information for select trips)

• Technical data such as IP address, browser type, and site activity (see "Cookies" below)

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3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide travel planning support

• Manage bookings and retreat communications

• Tailor experiences based on your preferences

• Send relevant updates, newsletters, and promotions (you can opt out anytime)

• Improve our website experience and offerings

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4. Sharing Your Information

We do not sell or rent your personal information to any third parties.

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We only share your data with trusted travel partners and service providers (such as hotels, transportation companies, retreat venues) as needed to fulfill your trip or travel experience. All partners are vetted for professionalism and data protection compliance.

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5. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes outlined above

• Comply with legal or accounting obligations

• Support future trip inquiries or repeat travelers

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6. Your Rights

For EU Residents (GDPR)

If you're located in the European Union, you have the right to:

• Access and update your personal information

• Request deletion of your data

• Restrict or object to how we process your data

• Request data portability

• Lodge a complaint with your data protection authority
   

We process your data based on consent, contract obligations, or legitimate interests.
 

By using our website or services, you understand that your data may be transferred to and stored in the United States. We take steps to safeguard your privacy in compliance with GDPR standards.
 

For California Residents (CCPA)

If you're a California resident, you have the right to:

• Know what categories of personal information we collect

• Access or request deletion of your data

• Opt out of data sharing (note: we do not sell personal information)
   

To exercise any of these rights, please use our Contact Form.

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand website usage

• Improve site performance and user experience

• Personalize content and promotions
   

You can adjust your cookie settings in your browser at any time.

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8. Security

We take reasonable steps to protect your data from unauthorized access, disclosure, or loss. However, no online system is 100% secure.

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9. Contact Us

If you have any questions or concerns about your data or this Privacy Policy, or if you'd like to exercise your rights, please reach out using our Contact Form on the website.